Updated April 7, 2023
What This Policy Covers
Information We Collect
Through our website you can, among other activities, download publications or other content, sign up for newsletters or other communications from us, create an account, and order testing of tiles or other materials.
Information You Provide To Us
We collect information you provide directly to us, such as when you fill out a form, contact us via email or online, or make a purchase, including by ordering testing.
Information We Collect Automatically
We automatically collect certain information from all visitors to our website. This information does not reveal your specific identity (like your name or contact information) but may include your IP address or other unique device identifier; your web browser and operating system; the date and time of your visit; the pages from which you navigate to and from our website or the search terms that lead you to our website; and the pages on our website you visit and how long you stay on each page.
Information Collected by Third Parties
As you navigate our website, please be aware that third parties may be able to gather information from and about you. For example, companies offering services or products through links on our website may use “cookies” to collect and use information about you and may collect information that you submit. In these cases, those third parties will use such information in accordance with their own privacy policies.
More information about Google Analytics is available here. You can opt-out of Google Analytics by downloading an add-on to your browser here.
How We Use Your Information
We will not sell or rent your personal information to anyone. However, we may use information that you provide to us or that we collect automatically for various business or commercial purposes, including:
- To administer, operate, and improve our website and provide our services;
- To respond to an email, inquiry, or request sent by you;
- To process a transaction;
- To send periodic emails providing you with information you request or that we think may be of interest to you. You may opt out of such communications at any time by following the instructions in each communication;
- To enable trusted third-party service providers to help us provide, improve, protect, or promote our website or services;
- To prevent fraud and to ensure the safety and security of our website;
- To comply with a legal obligation, such as responding to a subpoena or a court order, or to protect our rights.
In addition, we may disclose your information, as part of a merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership, in which information about our users may be treated as a business asset.
Our website is not directed to children under the age of 13 and we do not knowingly collect, use, or disclose personal information from children under the age of 13, either directly or via any other website or online service. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us and we will endeavor to delete that information from our databases.
“Do Not Track”
“Do Not Track” (DNT) is a setting available in most web browsers setting that asks a web application to disable its tracking of an individual user. There is currently no consensus on how companies should respond to DNT signals. At this time, we do not respond to DNT signals. You can learn more about DNT here.
How We Protect Your Information
We have adopted reasonable and appropriate physical and electronic safeguards to protect your personal information from unauthorized access, loss, or modification. Unfortunately, no data transmitted or accessible over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant your information will be completely secure from loss, whether due to inadvertence, acts of malicious outsiders, or a failure of hardware or software.
If You Are Not a U.S. Resident
Changes to this Policy
Tile Council of North America
100 Clemson Research Blvd
Anderson, SC 29625